FAQ

Browse our frequently asked questions below to learn more about your upcoming stay at Meeting Street Inn. If you can’t find the information you’re looking for, please contact our guest services team directly—we’ll be happy to assist you and ensure a seamless, relaxing stay in the heart of historic downtown Charleston.

Are there taxi or rideshare services nearby?

Yes, Uber and Lyft are available in the Charleston area and can be obtained from the airport or our hotel. They can be more difficult to acquire during high-demand times, so we usually recommend arranging a ridesharing service in advance for early morning flights.

Do you offer laundry or dry cleaning services?

No, we do not have dry cleaning services available on-site, and we do not currently have laundry slips for our guests to utilize.

Can I ship packages to the hotel?

Yes, you can ship packages to our hotel. Please ensure they are addressed directly to the exact name on your booked reservation so that our team can easily identify the package for you.

Is there a concierge or guest services desk?

Yes, we feature an on-site concierge desk to assist you with recommendations and personalized guest services.

Do you offer luggage storage?

Absolutely. We will be more than happy to store your luggage at the front desk for as long as needed on your arrival or departure dates.

Are there any additional resort or facility fees?

Yes, a mandatory destination fee is included in your overall rate. You will be able to see this fee clearly defined at checkout before finalizing your bill.

Do you have a smoking policy?

Yes, we are a non-smoking property.

What safety measures or security features does the hotel have?

We utilize secure electronic entry systems, and all of our guest rooms require a valid keycard for entry.

Is there a fitness center or gym on-site?

No, we do not have a fitness center or gym on-site.

Do you have a pool? Is it heated/indoor/outdoor?

No, we do not have a swimming pool, but we do have an oversized outdoor Jacuzzi available on-site for our guests to enjoy.

What amenities do you provide to ensure a quiet and restful night's sleep?

While a new property development is currently underway next door, we do our absolute best to mitigate any noise or disturbance for our guests. To ensure you enjoy a relaxing stay, we proactively send pre-arrival updates and equip every guest room with complimentary sound machines, earplugs, and eye masks.

What are the check-in and check-out times?

Our check-in is at 4:00 PM and our check-out is at 12:00 PM.

Is airport transportation or shuttle service available?

No, we do not offer an airport shuttle at this time. However, our front desk team is more than happy to offer suggestions for transportation services, and you can also find shuttles and rideshares available at the Charleston International Airport upon arrival.

Do you have EV charging stations?

No, we do not have EV charging stations available on-site.

Do you offer valet parking?

Yes, we offer valet parking for $40 per night.

Is parking free or is there a fee?

No, parking is not free, but we offer two convenient options for our guests. We offer valet parking for $40 per night, or you can utilize self-parking for $25 per night.

Is parking available at the hotel?

No, we do not have on-site parking. Both our self-park and valet parking lots are located two blocks away, which is a five-minute walk, and they cannot accommodate full-size trucks and vans due to space constraints. However, full-size vehicles can utilize an additional city lot on Cumberland Street, located just one block from us.

What is the minimum age to check in?

You must be at least 21 years old to book a reservation and check into our hotel. Any guests staying at our property who are under the age of 21 must be accompanied by a parent or legal guardian.

Is the front desk staffed 24 hours a day?

Yes, our front desk is fully staffed 24 hours a day to assist you.

What is the hotel’s cancellation policy?

We accept cancellations without penalty up to 72 hours prior to 3:00 PM of your scheduled arrival day. Cancellations or modifications made within this 72-hour window are subject to a fee of the first night’s room and tax, while our Advance Purchase Rates remain entirely non-refundable.

Do you offer early check-in or late check-out? Is there a fee?

Yes, we do offer early check-in for a $40 fee.